How customizable is Miranda you ask? Well, it has more than 500 addons which includes themes,skins,plugins and more. The vast addons that Miranda has to offer makes it possible for you to customize Miranda to be the way you want it too(i purposely included the 'possible' there). Supported IMs For a Universal IM, Miranda has to support various IMs, the IMs that Miranda currently supports are as below: # ICQ # AIM # MSN # Jabber # Yahoo # IRC # Gadu-Gadu # Tlen # Netsend # Lotus Sametime - with plugin # Bonjour - with plugin # Skype - with plugin and Skype must be installed # QQ - with plugin Theme Below is an image that i copied from Wikipedia, click on it to view a larger image This image is an example of a Miranda which has gone through some extensive makeover. I have to admit, the default appearance of Miranda is a bit less appealing, but this image shows what you could achieve with Miranda, a totally good looking IM which your friends will envy :). But be warned, Miranda is not by default skinnable. What i mean by that is, Miranda requires other addons to make it skinnable. Plus, there is no way for you to make one theme fit for all in Miranda, translation: the chatting window, the buddy list pane and the setting window will need different addons to skin it. To learn more on themes and skinning for Miranda, please go here : Theme And Skinning Plugins Miranda has a large collection of cool plugins. The one that i love the most is tabsrmm. With this plugin, you could have all of your chat windows gathered in one, just like Firefox. It will not only saves a lot of space but also time moving from on window to the other. Tabsrmm is only one the the plugins that Miranda has, there are plenty more from where it came from. There are plugins to show user details, birthday reminder and more. Please click on this link to learn more about installing a plugin in Miranda : Installing Plugins Great Wiki I could go on and on explaining about how cool Miranda is, but i think i better not :-), it is best for you to check it for yourself. The last great feature of Miranda is it's great wiki. I feel all of my questions are answered in the wiki, i just need to search for it, that's all. Everything from installing Miranda, adding plugins, adding themes and even more details about the plugins are in the Wiki. As i said, all you need to do is search, there is a search bar, don't worry. Finally, i just wanna make this clear, by default, i mean, right from the box, Miranda will look really unappealing, too simple and almost like i am telling you a big joke about it. But believe me, the greatest feature that Miranda has is it's customizability. If you customize it, you could make it the best IM you ever had :)